Agent Observability: trace every AI agent run in production

Trodo captures every AI agent execution: the planner steps, tool calls, LLM prompts and completions, retrieved context, latency, cost, and final output. A whole multi-step run end to end, across sub-agents and tool hand-offs, which is where most real failures happen rather than in a single model call.

Silent failure detection: the runs that never throw an error

The dangerous failure is the one that completes successfully and returns the wrong thing: a number that traces back to no tool call, a walkthrough of a flow that changed last week, a confident answer with nothing behind it. No span fails and no alert fires, so detection ends up depending on a user complaining. Trodo evaluates every production run rather than a sample, so those runs get flagged and grouped by root cause as they happen.

Observability that takes action, not just records

A trace tells you what happened. Trodo goes further: every run carries the prompt version that produced it and the eval score that flagged it, failures cluster by cause so one fix closes the whole set, and a detected failure can open the pull request itself. Not just what broke, but what to do about it.

AI agent monitoring and evals for production AI

Trodo monitors AI agent runs in real time and surfaces issues automatically: latency spikes, tool call failure surges, cost anomalies, and quality regressions. Score any run with a human review, a Python assertion, or an LLM judge, and get a direct path from the issue to a fix in your IDE.

Observability that ships the fix

We read every trace so nothing gets missed. No more manual hunting, just the signal that matters.

19:33:23llmchat.completionQA-ChatbotWhat can I use Trodo for?Let me look at your billing history1,96131728.37s$0.0106
19:40:34toolsearch_ordersSupport-AgentHow do I link a trace to a user?Searching spans where status is error2,09840630.48s$0.0124
19:47:45agentplanner.stepImage-GeneratorWhere did the agent spend its tokens?Install the SDK and call registerOTel2,23549532.59s$0.0141
19:54:56retrievervector.queryHALLUCINATIONYour plan includes unlimited seats.
20:02:07llmclassify.intentBilling-BotShow me every failed tool call todayI will pull up the docs on that2,50967336.82s$0.0176
20:09:18toolfetch_invoiceOnboard-FlowHow do I get started with tracing?You can attach a userId to the run2,64676238.93s$0.0194
20:16:29agentrouter.decideQA-ChatbotWhich step is making us slowest?Most of the spend is in the planner2,78385141.05s$0.0211
20:23:40retrieverkb.lookupPOLICY VIOLATIONHere is the card number we have on file.
20:30:51llmsummarise.turnImage-GeneratorHow do I link a trace to a user?Searching spans where status is error3,05714945.27s$0.0114
20:38:02toolupdate_ticketDoc-IndexerWhere did the agent spend its tokens?Install the SDK and call registerOTel3,19423847.39s$0.0132
20:45:13agentsubagent.spawnBilling-BotCan you refund my last invoice?The retriever is the slow one here3,33132749.50s$0.0149
20:52:24toolsend_emailSTALE DATAQuoting from the Q1 2024 rate card.
20:59:35llmchat.completionQA-ChatbotHow do I get started with tracing?You can attach a userId to the run20550553.73s$0.0082
21:06:46toolsearch_ordersSupport-AgentWhich step is making us slowest?Most of the spend is in the planner34259455.84s$0.0099
21:13:57agentplanner.stepImage-GeneratorWhat can I use Trodo for?Let me look at your billing history47968357.95s$0.0117
21:21:08retrievervector.queryTASK ADHERENCECancelled the wrong subscription.
21:28:19llmclassify.intentBilling-BotWhere did the agent spend its tokens?Install the SDK and call registerOTel7538611m 2s$0.0152
21:35:30toolfetch_invoiceOnboard-FlowCan you refund my last invoice?The retriever is the slow one here890701m 4s$0.0037
21:42:41agentrouter.decideQA-ChatbotShow me every failed tool call todayI will pull up the docs on that1,0271591m 6s$0.0055
21:49:52retrieverkb.lookupUSER FRUSTRATIONthis is the fourth time i've asked
21:57:03llmsummarise.turnImage-GeneratorWhich step is making us slowest?Most of the spend is in the planner1,3013371m 11s$0.0090
22:04:14toolupdate_ticketDoc-IndexerWhat can I use Trodo for?Let me look at your billing history1,4384261m 13s$0.0107
22:11:25agentsubagent.spawnBilling-BotHow do I link a trace to a user?Searching spans where status is error1,5755151m 15s$0.0124
22:18:36toolsend_emailMISSING CONTEXTWhich of your three shipments do you mean?
22:25:47llmchat.completionQA-ChatbotCan you refund my last invoice?The retriever is the slow one here1,8496931m 19s$0.0159
22:32:58toolsearch_ordersSupport-AgentShow me every failed tool call todayI will pull up the docs on that1,9867821m 21s$0.0177
22:40:09agentplanner.stepImage-GeneratorHow do I get started with tracing?You can attach a userId to the run2,1238711m 23s$0.0194
22:47:20retrievervector.queryREPEATED CALLSfetch_invoice called nine times in one turn
22:54:31llmclassify.intentBilling-BotWhat can I use Trodo for?Let me look at your billing history2,3971691m 28s$0.0097
23:01:42toolfetch_invoiceOnboard-FlowHow do I link a trace to a user?Searching spans where status is error2,5342581m 30s$0.0115
23:08:53agentrouter.decideQA-ChatbotWhere did the agent spend its tokens?Install the SDK and call registerOTel2,6713471m 32s$0.0132
23:16:04retrieverkb.lookupWRONG TOOLSearched the help centre instead of the order book.
23:23:15llmsummarise.turnImage-GeneratorShow me every failed tool call todayI will pull up the docs on that2,9455251.99s$0.0167
23:30:26toolupdate_ticketDoc-IndexerHow do I get started with tracing?You can attach a userId to the run3,0826144.10s$0.0185
23:37:37agentsubagent.spawnBilling-BotWhich step is making us slowest?Most of the spend is in the planner3,2197036.21s$0.0202
23:44:48toolsend_emailUNGROUNDED ANSWERAnswered before any document came back.
23:51:59llmchat.completionQA-ChatbotHow do I link a trace to a user?Searching spans where status is error3,49388110.44s$0.0237
23:59:10toolsearch_ordersSupport-AgentWhere did the agent spend its tokens?Install the SDK and call registerOTel2309012.55s$0.0020
00:06:21agentplanner.stepImage-GeneratorCan you refund my last invoice?The retriever is the slow one here36717914.66s$0.0038
00:13:32retrievervector.queryHALLUCINATIONYour plan includes unlimited seats.
00:20:43llmclassify.intentBilling-BotHow do I get started with tracing?You can attach a userId to the run64135718.89s$0.0073
00:27:54toolfetch_invoiceOnboard-FlowWhich step is making us slowest?Most of the spend is in the planner77844621.00s$0.0090
00:35:05agentrouter.decideQA-ChatbotWhat can I use Trodo for?Let me look at your billing history91553523.11s$0.0108
00:42:16retrieverkb.lookupPOLICY VIOLATIONHere is the card number we have on file.

Engineers scroll through countless tracesto spot a single silent error

Agents in production fail silently

Trodo does not just record failures,it fixes them.

  1. 01Record
  2. 02Detect
  3. 03Fix

Everything the loop runs onNot just what broke, but what to do about it

Chat·run_9f2a1
why is check_atm_logs failing

87 of 1,204 spans failed in the last 24h. All of them hit check_atm_logs with a query over 4 terms.

tool:check_atm_logs7.2% fail24h
only on the long queries?

Yes, every failure had 5 or more conjunctive terms. Below that the tool returns in 4.1s.

Worst spansDuration
tool:check_atm_logs18.7s
llm_call6.4s
tool:write_output4.1s
Errors87
p9518.7s
Spans1,204
+Build this evalfrom answer

Ask AI

Ask a question in English, get the analysis back, then tell it to build the eval, without leaving the chat.

Learn more
support-agent / reply6 versions
v6Tighter refusal wordingLive
v5Added tool preamble2d
v4Shorter system block9d
+ 4− 11v5 → v6gpt-4.1
Promoted, no deploy

Prompt management

Version every prompt and move production onto a new one without touching code or waiting on a deploy.

Learn more
v5
31/50
v6
41/50
case_014
case_027
case_041
50 real casesv6 wins

Playground

Run two prompts against the same real cases, see which one actually wins, and ship it from here.

Learn more
Error spike87 errors
research-agentdiagnose
Eval suite48/50
Open PR#482
gpt-4.1
search_web
run_eval

Agents

Let a detected failure trigger the work: group it, patch it, test it, and open the PR on its own.

Learn more
★★★★☆Human review4.6
assert_schemaPASS
LLM judge · helpfulness92%
assert_no_piiPASS
LLM judge · grounding88%
assert_latencyPASS

Evals

Score any trace the way that suits it, a human review, a Python assertion, or an LLM judge.

Learn more
mcp.trodo.ai/mcp
Cursor14 calls
Claude Code6 calls
GitHub CI3 calls

MCP server

Point your editor or agent at one endpoint and let it read the traces, runs and evals as tools.

Learn more

Stay in your stack.We will meet you there.

First-class support for the agent frameworks and model providers you already use, and OpenTelemetry for everything else.

  • Python SDK
  • TypeScript SDK
Agent frameworks
LangChainVercel AI SDKLiteLLMPydantic AIGoogle ADKCrewAILiveKitand many more…
Model providers
OpenAIAnthropicAmazon BedrockAzure OpenAIMistral AIGoogle GeminixAIvLLMGroqand many more…
Anything else
OpenTelemetry, point an existing OTLP exporter at Trodo
100+ moreand counting
  • Claude Agent SDK
  • LangGraph
  • OpenAI Agents SDK
  • LlamaIndex
  • AutoGen
  • DSPy
  • Strands Agents
  • LangChain DeepAgents
  • Amazon AgentCore
  • Vertex AI
  • OpenWebUI
  • Ollama
  • RAGflow
  • Ragas
  • OpenTelemetry

Your agent data stays yours. Always.

Every run, user signal, and conversation is protected by the controls your team expects, and never used to train models.

SOC 1

Available

Audited controls for the systems and data our customers rely on.

GDPR compliant

Available

Privacy practices designed for teams operating in the European Union.

End-to-end encryption

Always on

Your agent data is encrypted throughout its lifecycle.

Suchit Puri, Director of AI FDEs at Google
Google
Okay, I am properly impressed. Been in it all week and the UI just gets out of the way, I never once had to ask where something was. And the chatbot actually digs in, I threw some messy questions at it and got real answers back. Big fan of what you have built here.
Suchit PuriDirector of AI FDEs, Google

1 of 3, Google